This Privacy Policy explains how the Radio Echo mobile application (“Radio Echo”, “App”, “we”, “us”, or “our”) collects, uses, and shares information when you use the App.
By using the App, you agree to the practices described below.
1. Who We Are
Radio Echo is a group of radio stations available through a single mobile application. The App lets you listen to different stations within the Radio Echo network and view upcoming live shows for each station, including show details.
2. Information We Collect
2.1 Information You Provide
- Support & contact requests: If you contact us for support, we may receive the information you choose to provide (for example, your email address and message details).
2.2 Information Collected Automatically
Like most mobile apps, we may collect certain information automatically to operate, maintain, and improve the App, such as:
- Device and app data: device type, operating system version, app version, language, and general diagnostics.
- Usage data: basic interactions within the App (for example, which station is played, and which screens are opened).
- Log and crash data: error logs and crash reports to help us fix issues and improve reliability.
Note: We do not require you to create an account to listen to radio streams.
2.3 Payment Information (Subscriptions and Donations)
The App offers optional paid features through Apple’s In-App Purchase system:
- Subscriptions: $2.49 per month and $19.00 per year.
- Fixed donations (consumable purchases): $5, $10, $50, $100, and $500.
Payments are processed by Apple. We do not collect or store your full payment card details.
Apple may provide us with limited purchase information such as confirmation that a purchase occurred, subscription status, and transaction identifiers, to enable access and customer support.
3. How We Use Information
We use information for the following purposes:
- Provide and operate the App: deliver audio streaming, display station content, and show live show listings and details.
- Enable subscriptions and donations: verify purchase status and grant access to paid features.
- Improve performance and reliability: debug issues, reduce crashes, and enhance the user experience.
- Customer support: respond to messages and troubleshoot issues.
- Security and fraud prevention: protect the App, users, and our services from abuse.
4. Sharing of Information
We do not sell your personal information. We may share information in limited circumstances:
- Service providers: vendors who help us operate the App (for example, hosting, analytics, or crash reporting), under contractual obligations to protect your information.
- Apple: purchases and subscriptions are handled through Apple’s platform and subject to Apple’s policies.
- Legal and safety reasons: if required by law, regulation, legal process, or to protect rights, safety, and security.
- Business changes: in connection with a merger, acquisition, financing, reorganization, or sale of assets (information may be transferred as part of that transaction).
5. Data Retention
We retain information only as long as necessary to provide the App, comply with legal obligations, resolve disputes, and enforce our agreements.
Support communications may be kept for a reasonable period to help with follow-up requests and service improvement.
6. Security
We use reasonable technical and organizational measures designed to protect information.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Choices and Rights
- Subscriptions: You can manage or cancel your subscription in your Apple ID settings: Settings > Apple ID > Subscriptions.
- Donations: Donations are optional and processed as in-app purchases. Refunds, if any, are handled according to Apple’s policies.
- Access and deletion requests: You may contact us to request access, correction, or deletion of personal information where applicable.
8. Children’s Privacy
The App is not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from children.
If you believe a child has provided personal information, please contact us so we can take appropriate action.
9. International Users
If you use the App from outside the country where our servers or service providers are located, your information may be processed and stored in those countries.
By using the App, you understand that your information may be transferred across borders.
10. Third-Party Links and Services
The App may contain links to third-party websites or services (for example, social media pages or external event pages). This Privacy Policy does not apply to third parties.
We encourage you to review the privacy policies of any third-party services you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date below.
Your continued use of the App after changes means you accept the updated policy.
Last updated: December 18, 2025
12. Contact Us
If you have questions about this Privacy Policy or our practices, contact us:
- Email: info@radioecho.us
- Company/Organization: Radio Echo
Replace the email address above with your official support email used for App Store submissions.
Apple In-App Purchases – Subscription Terms
- Subscription options: $2.49/month or $19.00/year.
- Payment is charged to your Apple ID account at confirmation of purchase.
- Subscriptions renew automatically unless auto-renew is turned off at least 24 hours before the end of the current period.
- Your account will be charged for renewal within 24 hours prior to the end of the current period.
- You can manage or cancel subscriptions in your Apple ID settings after purchase.